Contact information

Contact Freshlyfolded for questions about hair care and styling products, an order you placed, delivery, or a return.

How to reach us

Email info@freshlyfolded.shop or call +1 (786) 905-2830.

What to include

  • Product questions: Include the product name and the size, color, or other option you are asking about.
  • Order and delivery questions: Include your order number and tracking number if available.
  • Returns and refunds: Include your order number, the items involved, and a brief description of the issue. For an existing return, include return tracking if available.

Shipping and returns address

11401 NW 12th St, Miami, FL 33172, United States.

Contact us for return instructions before mailing an item. See our Shipping Policy for delivery estimates and our Return and Refund Policy for return steps and refund timing.